Fresher Field Application Engineer

JOB DESCRIPTION:

  1. Research and propose technical solutions:
  • Analyze technical requirements from customers, research and propose appropriate solutions.
    Design block diagrams and select components for the design.
  • Analyze the customer’s Bill of Materials (BOMs) and propose suitable replacement components from EPI’s product portfolio.
  • Coordinate with the sales team to offer customized solutions tailored to customer needs.
  1. Technical consulting for customers

  • Work closely with customers to thoroughly understand their technical requirements and provide suitable solutions through technical presentations, product demonstrations, and customer training.
  • Advise customers on evaluating and integrating electronic components into their designs.

  • Act as a bridge between customers and suppliers to ensure technical requirements are met and collaborate with suppliers to resolve technical issues.

  1. Participate in post-sales technical issue resolution and product improvement

  • Collaborate with customers and the engineering team to identify root causes and provide timely solutions for post-sales issues.

  • Collect customer feedback on product performance and features, and propose technical improvements or configuration adjustments to enhance service quality and customer satisfaction.

  1. Collaborate with suppliers

  • Work with suppliers to gain in-depth knowledge of their technologies and product portfolios.

  • Coordinate with suppliers to gather technical documentation and provide sample products to customers.

  1. Understand and build customer relationships

  • Understand customer requirements such as products, technologies, project timelines, and production volumes.

  • Collaborate with the sales and marketing teams to build strong relationships with engineers and decision-makers involved in projects.

JOB REQUIREMENTS:

  • Minimum of 1–2 years of experience in technical consulting, application engineering, or related positions.
  • Preference given to candidates with experience in electronic circuit design, embedded programming, electronic components, or semiconductor applications — or those with prior experience in the same industry as the company.
  • Undergraduate or Bachelor’s degree or equivalent experience with technical/electronics related major.
  • Experience in Electronics hardware design or Programming MCU, Processors.
  • Proficient in analyzing circuit diagrams and Bills of Materials (BOM).
  • Knowledgeable about the design and manufacturing processes of electronic devices.
  • Relationship building skills are also extremely important.
  • Good at English reading and writing skills is a plus.
  • Strong organization, communication, presentation skills.

BENEFITS:

  • Join Technical and product training with mentor for the whole probation time
  • Oversea travel for supplier training
  • Competitive salary package
  • Quarterly & annual incentive upon KPI results
  • Annual salary review
  • Social insurance
  • Health & Life insurance for long-term service employees
  • Other welfares: sickness, maternity, bonuses on ceremonial occations: International Labor’s Day, Independence Day, Women’s Day…
  • Quarterly team building, annual company trip
  • Young, dynamic and friendly working environment
  • More benefits will be discussed in the interview

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