Terms of use

When purchasing products from EPI on our website, customers can refer to the following payment methods: 1. CASH ON DELIVERY (COD) Customers can place an order via the website: https://epi-tech.com.vn/ or by calling the customer service hotline at +842473017448. Our customer service team will confirm the product and shipping method with you. After receiving the […]

We will become a distribution & sales agent through our online sales channel system and we are completely proactive in transactions and sales promotion. Suppliers must commit and guarantee the goods. Correct type, quality and technical standards of the Company/Manufacturer as information provided to us. Form of cooperation with manufacturers Website https://epi-tech.com.vn/ is oriented to […]

EPI’s transport policy I. PURPOSE – To create a difference in benefits and support for customers when purchasing EPI’s website system, we SHIP FOR FREE GLOBAL. I. PURPOSE – Creating a difference in benefits and maximum support for customers when purchasing at EPI Vietnam’s website system, we provide FREE SHIPPING NATIONWIDE for you. II. SCOPE […]

**Dispute and complaint resolution policy** 1. **Scope of dispute and complaint handling** EPI Vietnam Technology Co., Ltd. (EPI Vietnam) resolves alla Dispute & complaint resolution policy 1. Scope of handling disputes and complaints EPI Vietnam Technology Co., Ltd. (EPI Vietnam) resolves all disputes and complaints related to: – Transactions on website epi-tech.com – Transactions on […]

For customers in Hanoi and Ho Chi Minh City, you can directly contact to exchange/return goods at EPI’s office. Hours: from 8:30 a.m. to 6:00 p.m. Monday to Friday, except Saturdays from 8:30 a.m. to 12:00 p.m. Except Sundays and holidays. 1. EXCHANGE/RETURN POLICY For customers in Hanoi and Ho Chi Minh City, you can […]

I. GENERAL POLICY ON AGENT DEVELOPMENT – Creating long-term partnerships based on cooperative commitments and shared goals. – Cooperate on the basis of benefits for both parties. – Regularly share information and provide timely support. – Fair and reasonable support policy across the entire distribution channel. – Committed to maximally protecting your agents’ interests against […]

EPI Vietnam Technology Company Limited. (hereinafter referred to as “EPI”), as an Importer and Distributor of electronic components in Vietnam. We can provide comprehensive solutions, support services and the most advanced technology updates from leading manufacturers. Aware of this, EPI always strives to establish and thoroughly apply an effective information management system to ensure respect […]

During using if you encounter any problems or user errors, you can directly contact the Company’s Warranty Center or the company’s Customer Care Department for assistance. EPI Vietnam Technologies Co., Ltd Warranty Policy During using if you encounter any problems or user errors, you can directly contact the Company’s Warranty Center or the company’s Customer […]